Frequently Asked Questions:

We have provided a list of the most common types of questions asked by clients. However if your query is not listed don't worry, simple contact us and we will be happy to answer your questions as best we can.

How many logo designs do I receive to choose from:

As part of the design process kapi Creative will provide you the client with 5 design for the price quoted in the web site. The designs will be based on the feedback you provide to Kapi Creative ie: colour scheme font style likes and dislikes, thoughts and concepts concerning the focus of the project and the feeling you want the logo to project.

We provide unlimited drafts for all customers, however the first set of presentations number five concepts. Should the client require alterations then we ensure that the final designs will be to your satisfaction. So even if the initial designs don't necessarily meet your requirements we will continue to work until your are happy with the result provided you continue to give positive and constructive feedback relating to and for the continuation of the project. Any drastic or new directional focus causing the redesign and initialization of the project will be subject to new logo charges.

What file format are the logos provided in?

• Original artwork designed in inkscape: Inkscape SVG (Scaleable vector graphics), Plain SVG, EPS & PDF (portable document format). The original design artwork will be performed using: Inkscape, a scalable vector graphics program. These base svg files will allow you to edit the designs in future should you require.
• Everyday & General Use: 300dpi JPEG file in RGB colour mode.
• Print standard format: We will provide a print standards specifications sheet for your printer to use as reference.
• Email/Web: PNG files have become common on the web and very effective.
• Additional formats such as GIF can be supplied upon request

How do I pay?

Kapi Creative utilize the services of PayPal primarily due to the security provides and the ease in which you can use any credit or debit card to pay for your goods, you don't even require an existing paypal account.

Simply click on the specific payment link and you will be taken to a payments page - it's that easy.

Do you provide illustrations as part of the logo?

Sorry but Kapi Creative do not provide or include illustrated logos.

So what's the difference between a corporate logo design and an illustration?:

Corporate logos are simple but easily recognisable designs like Pepsi or Shell oil. An illustartion is more like a cartoon of drawing.

What if I don't like any of the logo designs?

Should the client be unsatisfied with any logo designs then kapi Creative will present you with a completely new set of designs. If after the second set of designs you are still not satisfied we will refund you your money, less a £50.00 service fee.

Who owns the copyright of the finsihed logo design?

Once the final payment has been received, you the client will possess full copyrights to the design chosen. See terms for further information.